Ace123 Terms & Conditions — Everything You Need to Know Before You Play

Introduction & Eligibility

Account Registration & Eligibility

• Applicants must be at least 18 years of age. Use of ace123 by minors is strictly prohibited.
• Each individual may hold only one ace123 account. Creating multiple accounts is strictly prohibited.
• You must provide your correct name, date of birth, address, and contact details at the time of registration.
• ace123 may request identity verification via national ID or passport as part of the KYC process.
• Keeping your account password confidential is your own responsibility.
• Accounts may not be transferred or sold to another person.
• Using an ace123 account on behalf of a third party is strictly prohibited.

Deposit & Withdrawal Rules

• ace123 only accepts payment methods registered in the account holder's own name. Third-party payments will not be accepted.
• ace123 may require KYC verification to be completed before processing a withdrawal request.
• To withdraw a balance that includes bonus funds, you must first meet the applicable wagering requirements.
• ace123 may suspend any transaction if money laundering is suspected.

Bonus & Promotion Terms

• Each bonus can only be used once, and each promotion is available to any individual one time only.
• Once a bonus is activated, wagering requirements must be completed within the specified time limit.
• Wagering requirements typically range from 15x to 35x the bonus amount.
• Not all games are eligible for bonus play — certain games may be excluded from bonus wagering.
• ace123 reserves the right to withdraw any bonus at its discretion, though active bonuses will generally not be affected.
• Any attempt to abuse bonuses or manipulate the system may result in the cancellation of bonuses and associated winnings.

Betting & Gaming Rules

• Once confirmed, bets cannot be cancelled or changed (except where a cash-out feature is available).
• If a bet is cancelled due to a technical issue, ace123 will refund the bet amount.
• For Sports Betting outcomes, ace123's decision is final.
• If your connection drops during a live game, ace123 will determine the outcome of that round based on the system record.
• ace123 reserves the right to void bets if unusual betting patterns are detected.
• ace123 reserves the right to void any abnormal winnings resulting from a game software error.

Prohibited Activities

• Creating multiple accounts or using another person's account.
• Playing games using bots, scripts, or automation software.
• Abusing the bonus system or engaging in bonus arbitrage.
• Attempting to hack the ace123 system or exploit any security vulnerabilities.
• Using ace123 for money laundering or any other form of illegal financial activity.
• Disrespectful behaviour towards ace123 staff or other players.
• Using stolen or unauthorised payment methods.

Responsible Gaming Policy

• Set your own daily, weekly, and monthly deposit limits.
• Betting Limits — an option to set a cap on the amount you can wager.
• Self-Exclusion — an option to deactivate your account for a defined period of time.
• Reality Check — periodic reminders about your session duration and spending during gameplay.
• Cooling-Off Period — an option to take a short break from gaming for a set period of time.

Privacy & Data Protection

• ace123 keeps your information secure with SSL encryption.
• ace123 will never ask for your password via email or phone.
• You may request to update or delete your personal information at any time.

Account Closure & Suspension

• If an account is closed due to a rule violation, ace123 is not obligated to return any bonus balance.
• If fraud is proven, the entire balance may be forfeited.
• Once a self-exclusion request is submitted, ace123 will deactivate the account promptly.
• ace123 may charge a maintenance fee on accounts that have been inactive for an extended period.

Changes to Terms & Conditions